Because we believe your shopping experience isn’t complete until you’re satisfied with your purchase, we offer EZ Returns, the very finest level of Customer Care for any exchange or return!

At 4EducationalDiscounts.com, we'd like to help you resolve a purchase problem as quickly and easily as possible. Provided you meet the terms and conditions listed below, you may make an exchange or return. Please note that not all items are covered by our returns policy. All returned products need Merchandise Authorization (RMA) Number. We suggest you read the complete returns policy before you make your purchase.

GENERAL POLICIES

• Shipping charges are non-refundable.
• All exchanges and returns require a Return Merchandise Authorization (RMA) number.* Exchanges and credits cannot be processed without one.
• An RMA must be requested within 30 days of the original invoice date. Thereafter, all sales are final.
• The returned package must be received within 10 business days of the RMA issue date.
• All products are sold with their respective manufacturer’s warranties. Please note that warranty periods and services vary by manufacturer and product.
• When returning products, we strongly recommend the use of a carrier that can track packages. You also assume responsibility for insuring the returned item.
• Please note all returns conditions listed below, as applicable to your return.
• For most of the products, we do not charge restocking fees. However, some products 20% restocking fees may apply e.g. digital cameras, etc. unless there are not working or defective. (Please see information below). For more information, you may call our support team at 440-230-5656 or email us at Support@4EducationalDiscounts.com
• All items must be returned in "as new" condition in the original packaging and include all accessories, blank warranty cards, UPC codes (attached), and user manuals.

EXCEPTIONS TO OUR RETURN POLICY

To ensure the most efficient processing of your return, please note that sales on certain manufacturers’ products are final. Any products that are exceptions to our regular return policy are clearly marked on the "Returns" tab of their respective detailed information page, and cannot be returned to 4EducationalDiscounts.com. Please contact the manufacturer for repairs or replacements of these items.

All Other Hardware Products May be exchanged or returned within 30 days of the invoice date. Thereafter, all sales are final.
Credit will not be given on printers, fax machines, build-to-order items, and special orders for any reason. However, exchanges will be allowed if requested within 30 days of the invoice date.

Please remove all installed ink or toner cartridges prior to repackaging your printer for return. Cartridges left installed during shipping can seriously damage the printer, in which case credit cannot be given. Contain these removed cartridges in either their original packing or a securable plastic bag.

ALL SOFTWARE PRODUCTS

Unopened software can be exchanged within 30 days of the invoice date.
Opened software will not be accepted for return.

DISCONTINUED PRODUCTS

At times, 4EducationalDiscounts.com will offer specially priced items that have been discontinued by the manufacturer. These items, clearly marked as discontinued, are not eligible for return or exchange.

CLEARANCE ITEMS

Returns on clearance items are accepted within 30 days of the invoice date if the product is damaged or deemed defective. An RMA must be obtained in order for a clearance return to be accepted and processed. We cannot exchange clearance products, as the manufacturer has either discontinued these items or we no longer have them in stock.

REQUESTING A PRODUCT RETURN

Send your request via email to return@4EducationalDiscounts.com. Please include your order number.

Please make sure that you email us at return@4EducationalDiscounts.com for the Merchandise Authorization (RMA) Number first before returning the product.